When you register, place an order, or browse Innovo Mart, we collect information necessary to fulfill your transactions and improve your user experience. This includes your name, shipping address, email address, phone number, and encrypted payment details.
Your information is used strictly to process orders, communicate tracking updates, process returns and refunds, prevent fraudulent transactions, and send promotional newsletters (only when opted-in).
Innovo Mart complies with PCI-DSS standards. We never store credit/debit card numbers or MFS PINs on our servers. All financial transactions are processed through licensed payment service providers using 256-bit TLS encryption.
We only share essential shipping details (name, delivery address, phone number) with verified logistics partners (SPX, J&T, NinjaVan) strictly for completing delivery. We do not sell or rent user data to third-party advertisers.
We use standard cookies to remember your shopping cart contents, session authentication, and personalized recommendations. You can adjust cookie preferences in your browser settings at any time.
You have the right to access, update, or request the deletion of your personal account data at any time by contacting our Data Protection Officer at privacy@innovomart.com.
